Terms of service
TERMS OF SERVICE
Last updated: September 11, 2026
Welcome to CHRISTLY. These Terms of Service govern your use of christly.co and your purchase of products from CHRISTLY LLC.
By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.
1. GENERAL CONDITIONS
This website is operated by CHRISTLY LLC.
We reserve the right to refuse service, cancel orders, or limit purchases when reasonably necessary, including in cases of suspected fraud, misuse, unauthorized transactions, or violations of these Terms.
You may not use our website or products for unlawful purposes or violate applicable laws while using our services.
2. ONLINE STORE
By placing an order through our website, you confirm that the information you provide is accurate and complete.
You are responsible for maintaining accurate billing, shipping, email, and payment information so that we can process and fulfill your order.
3. PRODUCTS
We make reasonable efforts to display our products, colors, designs, sizing, and photographs as accurately as possible.
However, colors and appearance may vary slightly depending on your device, screen settings, lighting, manufacturing variations, or other factors.
Product availability is not guaranteed. Certain CHRISTLY products may be produced or released in limited quantities.
We reserve the right to discontinue products or limit quantities at any time.
4. PRICES AND PAYMENTS
All prices displayed on our website are listed in U.S. dollars unless otherwise stated.
Prices may change without notice.
Applicable taxes, shipping charges, and other costs will be displayed during checkout when required.
Payment must be successfully authorized before an order can be processed.
5. ORDERS
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee acceptance or fulfillment of an order.
We reserve the right to cancel or limit an order when reasonably necessary, including because of inventory errors, pricing errors, suspected fraud, payment issues, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
6. SHIPPING
Shipping times and delivery dates are estimates and are not guaranteed.
CHRISTLY is not responsible for delays caused by shipping carriers, weather, incorrect addresses provided by customers, or circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
7. RETURNS, EXCHANGES AND REFUNDS
Returns, exchanges, damaged products, incorrect items, and refunds are handled according to our Return & Refund Policy.
By purchasing from CHRISTLY, you agree to the conditions described in that policy.
8. INTELLECTUAL PROPERTY
Unless otherwise stated, CHRISTLY branding, logos, original graphics, artwork, product designs, photographs, written content, and other original materials appearing on our website are owned by or licensed to CHRISTLY LLC and are protected by applicable intellectual property laws.
You may not reproduce, distribute, sell, modify, or commercially use CHRISTLY’s protected content without authorization.
9. THIRD-PARTY SERVICES
Our website may use third-party services to provide features such as payment processing, website hosting, analytics, shipping, and other ecommerce functions.
Your use of certain third-party services may also be subject to the applicable provider’s terms and policies.
10. WEBSITE ACCURACY
We make reasonable efforts to ensure that information on our website is accurate.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.
We reserve the right to correct errors and update information as permitted by applicable law.
11. PROHIBITED USES
You may not use our website to:
- Engage in unlawful or fraudulent activity;
- Attempt to interfere with the security or operation of the website;
- Introduce malicious code, viruses, or harmful technology;
- Collect or misuse another person’s personal information;
- Impersonate another person or provide intentionally false information;
- Infringe upon CHRISTLY’s or another party’s intellectual property rights.
12. DISCLAIMER
We strive to provide reliable products and services, but our website and services may occasionally experience interruptions, errors, or technical issues.
To the extent permitted by applicable law, CHRISTLY does not guarantee that access to the website will always be uninterrupted, secure, or error-free.
Nothing in these Terms limits rights or remedies that cannot legally be limited under applicable consumer protection law.
13. LIMITATION OF LIABILITY
To the extent permitted by applicable law, CHRISTLY LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.
14. CHANGES TO THESE TERMS
We may update these Terms of Service periodically.
Changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.
15. GOVERNING LAW
These Terms of Service are governed by the laws of the State of Iowa, without regard to conflict-of-law principles, except where applicable law provides otherwise.
16. CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
CHRISTLY LLC
3322 E 43rd CT
Des Moines, IA 50317
United States
Email: hello@christly.co